Steps to the Future: Fresh Thinking on the Management of It-Based Organizational Transformation by Christopher Sauer

Steps to the Future: Fresh Thinking on the Management of It-Based Organizational Transformation

Christopher Sauer and Philip W. Yetton
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Information technology promises much but, as many businesses are finding, it often fails to deliver. Representing the new wave of thinking about IT, this thought-provoking collection assembles leading researchers from four continents, including Dan Robey, Robert Zmud, Robert Galliers, Claudio Ciborra and Robert Benjamin, among others. Writing with deep knowledge of both IT and business, they examine why many IT-based transformation efforts disappoint, and offer a variety of creative, practical solutions for managers, executives and consultant alike.

Publisher Description

IT solutions from the leading edge
Information technology promises much but, as many businesses are finding, it often fails to deliver. Representing the new wave of thinking about I.T., this thought-provoking collection assembles leading researchers from four continents, including Dan Robey, Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deep knowledge of both I.T. and business, they persuasively argue for the integration of the core business unit and the I.T. function, advocate a new role for I.T. professionals, stress the importance of managing outcomes rather than process, and provide practical guidelines for turning new ideas into new management practices.

Review
“An important book for those executives looking to transition theirorganizations into the 21st Century...especially those users andproviders of information technology services. The IT-basedtransformation is the wave of the next millennium.” —Carl C.Williams, Vice President of Information Technology, AmocoCorporation“Fresh approaches to some of the most vexing issues facingorganizations today....A powerful argument for a new view of therole of information technology within the business organization ofthe future.” —Michael Vitale, Professor and Head, Dept. ofInformation Systems, University of Melbourne and former VicePresident, Information Technology and Corporate Services, Prudential Insurance (1988-92)"[Steps to the Future] helps us approach the impAnding third waveof major social change since farming and the industrial revolution— namely IT&T. Not only are the difficulties and risks offailure analyzed, but ideas for new methods of organizationalapproach and finding new success parameters are documented toensure that we move toward this change with enthusiasm and hope."—Steve Burdon, Managing Director, British Telecommunications, AsiaPacific“Executives who adopt the new ideas advanced in this book willunderstand why IT must be an integral part of their organizationand how to act decisively to capture maximum business value fromit.” —Neville J. Roach, Managing Director, Fujitsu AustraliaLtd.Endorsement from Tim Besley to come. Ask Nathalie to have itemailed to her. —Tim Besley, Chairman, Commonwealth Bank ofAustralia

Author Biography

CHRISTOPHER SAUER and PHILIP W. YETTON are researchers and consultants affiliated with the Fujitsu Centre for Managing Information Technology in Organizations at the Australian Graduate School of Management. They live in Sydney, Australia.

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Steps to the Future: Fresh Thinking on the Management of It-Based Organizational Transformation

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