Jean Barbazette is the president of The Training Clinic, a training and consulting firm she founded in 1977. Her company focuses on training trainers throughout the United States for major profit, non-profit, and government organizations. The Training Clinic has three international licensees in the Netherlands, Hungary, and Colombia. Prior books include "Successful New Employee Orientation" (2nd ed.) (Pfeiffer, 2001); "The Trainer's Support Handbook" (McGraw-Hill, 2001); "Instant Case Studies" (Pfeiffer, 2003) "The Trainer's Journey to Competence" (Pfeiffer, 2005) and "Training Needs Assessmen