Theory and Practice of Multicultural Teams (TPMT) will help students understand the most current theory and practice perspectives relevant to multicultural teams, and apply these theories as team members and/or managers, facilitators and leaders. It is designed for classroom use in management and organizational behavior courses where students at the graduate and certificate level are developing skills to work in teams. It is intended to be a core text but may be used as a supplemental text as well. TPMT is unique in that it utilizes a tri-lens approach: cultural differences, social identity, and individual personality differences. The initial four chapters written by the co-editors provide a comprehensive and integrative overview of the importance of multicultural teamwork theory and practice; current trends; a conceptual framework for team effectiveness; approaches to understanding the impact of culture, social identity and personality on teamwork; and the developmental stages of teams. The remaining chapters written by others focus on major team processes: group dynamics, leadership, communication, conflict, and problem solving/decision making. The examples and ideas are global, inclusive of all sectors, and relate to virtual and face-to-face teams. Each of the chapters contains relevant competencies, and assessments.
Preface. Acknowledgements. Chapter 1: Towards Understanding Multicultural Teams, Aqeel Tirmizi. - Introduction. - Learning Objectives. - Emergence and Study of Multicultural Teams as a Discipline. - Teams Defined. - Types of Teams. - Multicultural Teams and Team Performance. - A Model of Multicultural Team Effectiveness. - Relevant Compentencies. - Summary. - Case Study. - Multicultural Team Effectiveness Inventory. - References. - Chapter 2: The Impact of Culture in Multicultural Teams, Aqeel Tirmizi. - Introduction. - Learning Objectives. - Defining culture: The Challenges Involved. - Cultural Values Frameworks. - An Integration of Cultural Frameworks for Multicultural Teams. - Summary. - Relevant Competencies. - Case Study. - Cultural Context Inventory. - Cultural Context Inventory Scoring Sheet. - Cultural Contaxt Inventory Characteristics Sheet. - References. - Chapter 3: Social Identity Group and Individual Behavior, Claire B. Halverson. - Introduction. Learning Objectives. - The Impact of Social Identity. - Personality. - Multiple Intelligences. - Case Study. - Changing Oneself to Improve Team Effectiveness. - Relevant Competencies. - Summary. - Case Studies. - Assessment Instruments. - References. - Chapter 4: Team Development, Claire B. Halverson. - Introduction. - Overview of Team Development Models. - The Five Stage Model. - Critique of the Five Stage Model. - Punctuated Equilibrium Model. - Team Building. - Relevant Competencies. - Summary. - Case Study. - Assessment Instruments. - References. - Chapter 5: Group Process and Meetings, Claire B. Halverson. - Introduction. - Learning Objectives. - Overt and Covert Group Process. - Power and Group Processes. - Components of Team Process. - Formal and Informal Roles in Teams. - Observing Team Process. - Meetings. - Relevant Competencies. - Summary. - Case Studies. - Assessment Instruments. - References. - Chapter 6: Effetive Leadership for Multicultural Teams, Ken Williams. - Introduction. - Learning Objectives. - Defining Leadership. - Power and Influence in Multicultural Teams. - Case Study. - Influence Tactics. - Cultural Orientations to Power. - Power Styles in Teams. - Differentiating Leadership from Management and Facilitation. - Effective Team Leadership. - Cultural Issues. - Gender Identity Issues. - Approaches to Leadership. - Shared Leadership. - Summary. - Relevant Competencies. - Case Study. - Assessment Instrument. - References. - Chapter 7: Effective Intercultural Communication, Teressa Moore Griffin. - Introduction. - Learning Objectives. - The Functions of Communication on Multicultural Teams. - Communication Models. - Formal and Informal Communication. - Communication Structures Used by Teams. - Modes of Communication. - Virtual Teams and Communication. - Considerations Concerning a Team's Communication Culture. - Enhancing Competency as an Intercultural Communicator. - Using Feedbck - a Powerful Communication Tool. - Summary. - Case Studies. - Assessment Instruments. - References. - Chapter 8: Conflict, John Ungerleider. - Introduction. - Learning Objectives. - Defining Conflict. - Conflict in Stages of Group Development. - Personal Styles of Addressing Conflict. - Cultural Styles of Dealing with Conflict. - Conflict through the Lens of Culture. - Identity Issues. - Approaches to Conflict Resolution. - Collaborative Conflict Transformation on Teams: Communication Skills for Dialogue. - Summary. - Relevant Competencies. - Case Studies. - Assessment Instruments. - References. - Chapter 9: Problem Solving and Decision Making, Linda Drake Gobbo. - Introduction. - Learning Objectives. - What is Problem Solving? - Case Study. - The Synergis
EFFECTIVE MULTICULTURAL TEAMS
Advances in Group Decision and Negotiation
Theory and Practice
S. Aqeel Tirmizi, Claire B. Halverson
Springer-Verlag New York Inc.
Place of Publication
New York, NY
Country of Publication