How To Write Usable User Documentation, 2nd Edition by Edmond H. Weiss, Paperback, 9780897746397 | Buy online at The Nile
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How To Write Usable User Documentation, 2nd Edition

Author: Edmond H. Weiss  

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation.

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Summary

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation.

Read more

Description

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index.

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Critic Reviews

“"A readable, thought-provoking volume." - Library Quarterly”

A readable, thought-provoking volume. Library Quarterly
Weiss leads technical writers and documentors through the process of clearly explaining a product, system or procedure. Sci-Tech Book News
There may be guidance that pre-dates Weiss' book, but for me this represents the beginnings of user-friendly documentation. Anyone who has struggled through a manufacturer's manuals….needs to know that there is a better way to serve the customer. . . . Effective documentation must factor in motivation. . . . Wiess shows us how. . . . The other problem with conventional documentation, is its internal organization. Instead of self-contained answers, one is forced to leaf from one partial explanation to the next. . . . Weiss gets directly to the point. His answer is modularization. Each section must be short, focused, self-contained, and conceptually autonomous. It must be able to stand on its own, so that if the reader stops right there (wherever that is), he can resume reading without loss at a later point. YES! HTML Author

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About the Author

Edmond H. Weiss, PhD, is associate professor of communications for the Graduate School of Business Administration, Fordham University, New York, and an independent consultant and lecturer on technical writing, management communication, and documentation. A fellow for the Society of Technical Communication, he is the author of 100 Writing Remedies: Practical Exercises for Technical Writing, The Writing System for Engineers and Scientists, and How to Write Usable User Documentation (originally titled How to Write a Usable User Manual). The latter is among the most frequently cited and discussed works on user documentation.

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Back Cover

This Blackwell Guide is an ideal commentary for students on Mill's Utilitarianism . It is written by specialists at the cutting edge of philosophical scholarship in a style that is accessible to readers coming to Mill's classic statement for the first time. The Guide contains the complete text of Utilitarianism and twelve related essays. Three of these are background essays, designed to acquaint the reader with Mill's life, his philosophical influences, and the place of Utilitarianism in Mill's overall philosophy. Five are analyses of the arguments in Utilitarianism , and include discussion of some of the most disputed points in interpretation. A final section of four essays addresses some contemporary debates within the utilitarian tradition. The last of these examines the implications of utilitarianism for practical ethics, taking as a case study the application of utilitarian theory to military or non-violent responses to terrorism.

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More on this Book

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index.

Read more

Product Details

Publisher
Bloomsbury Publishing Plc | Greenwood Press
Published
26th June 1991
Edition
2nd
Pages
280
ISBN
9780897746397

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