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Dr. Deming: The American Who Taught the Japanese about Quality the American Who Taught the Japanese about Quality

Dr. W. Edward Deming, the prime catalyst behind the transformation of Japan's industries, professes a philosophy which is in direct contrast to what is taught in most business schools. His 14 points for changing management structures, ranging from on-the-job training programs to eliminating all work quotas, form the backbone of this book. Aguayo studied with Dr. Deming for seven years in order to write this book, and uses examples from industry giants such as Ford and Proctor & Gamble.
Dr. Deming: The American Who Taught the Japanese about Quality the American Who Taught the Japanese about Quality
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Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations: Standard Company* Quality is expensive* Defects are caused by workers* Buy at lowest cost* Fear and reward are proper ways to motivate* Play one supplier off against anotherDeming Company* Quality leads to lower costs* Most defects are caused by the system* Buy from vendors committed to quality* Fear leads to disaster* Work with suppliers
Rafael Aguayo is the managing partner of Millennia Management Associates, Ltd., where he is a full-time consultant working with large and small companies to help them become dynamic, profitable, quality-conscious enterprises. His clients have included Bell Canada, Merck, MCI, Hewlett-Packard, Digital Equipment, "Newsday", EAB, and many others. He lives in New York.
Author
Rafael Aguayo
Short Title
DR DEMING
Language
English
ISBN-10
0671746219
ISBN-13
9780671746216
Media
Book
Format
Paperback
DEWEY
658.562
Illustrations
Yes
Year
1991
Publication Date
1991-01-31
Edition
1st
Publisher
Touchstone Books
Pages
304
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