In this much anticipated sequel to the legal bestseller, The Future of Law, Susskind lays down a challenge to all lawyers to ask themselves, with their hands on their hearts, what elements of their current workload could be undertaken differently - more quickly, cheaply, efficiently, or to a higher quality - using alternative methods of working. The challenge for legal readers is to identify their distinctive skills and talents, the capabilities that they possess that cannot, crudely, be replaced by advanced systems or by less costly workers supported by technology or standard processes, or by lay people armed with online self-help tools. It is argued that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, that the jobs of many traditional lawyers will be substantially eroded and often eliminated.This is where the legal profession will be taken, it is argued, by two forces: by a market pull towards commoditisation and by pervasive development and uptake of information technology.
At the same time, the book foresees new law jobs emerging which may be highly rewarding, even if very different from those of today.
Richard Susskind is Honorary Professor of Law at Gresham College, London, IT adviser to the Lord Chief Justice, and an independent consultant to professional firms and national governments. He is Chair of the Advisory Panel on Public Sector Information, a law columnist at The Times, and a Fellow of the Royal Society of Edinburgh and of the British Computer Society. He studied law at Glasgow University and has a doctorate in law and computers from Balliol College, Oxford. His views on the future of the legal profession have influenced a generation of lawyers around the world. He has written several books, including Expert Systems in Law (OUP, 1987), The Future of Law (OUP, 1996), and Transforming the Law (OUP, 2000), and has been invited to speak in over 40 countries. He was awarded an OBE in the Millennium New Year's Honours List for services to IT in the Law and to the Administration of Justice.
1. The beginning of the end; The challenge for lawyers; Four thoughts; A journey; The Future of Law; Progress over the last decade; The flow of this book; 2. The evolution of legal service; The path to commoditisation; The pull of the market; Shedding light on various conundra; Decomposing legal service; Resourcing the evolution; Two case studies; 3. Trends in technology; Exponential growth; Information satisfaction; Community and collaboration; The net generation; Clicks and mortals; Disruptive technologies; 4. Disruptive legal technologies; Document assembly; Online community; e-learning; Personalised alerting; The electronic market; Online legal guidance; Embedded legal content; 5. The client grid; The asymmetry of lawyers and clients; The law firm grid; The client grid; Three possible models; Meeting clients' challenges; The role of clients; 6. Resolving and dissolving disputes; Litigation support revisited; Electronic disclosure; Electronic filing; Case management; Online dispute resolution; Dispute avoidance; 7. Access to law and to justice; Public information policy; Critique; Current systems; Promulgation; A law unto itself?; AFTERWORD
This is an outstanding publication. Buy it. Read it. Think about it. Douglas Mill, Journal of the Law Society of Scotland
Richard Susskind Obe
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Oxford University Press, USA
Oxford University Press
Rethinking the Nature of Legal Services
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