The most common cause of failed objectives a lack of structure, discipline, and follow-up can be corrected through frequent review. That is the simple message of On Target. Based on the authors 20 years of experience consulting with companies worldwide, the book presents a proven structured review process that encourages critical thinking, evaluation, and appropriate action to achieve rapid, dramatic results for meeting business goals.
On Target exposes the most common causes of failed business objectives and shows how to succeed by conducting frequent structured business reviews. What to report, when to report, and how to best use shared time is critical to rapid strategy deployment. If you are stretching toward a compelling vision, attempting to implement a strategy, or have tried and failed to achieve a desired goal or objective, this book is must reading. Readers learn a powerful set of review techniques that transform a traditional static paper plan into a reliable targeting process to produce quantum leaps in performance.
Michele L. Bechtell is an internationally recognized authority on strategy deployment and large-scale organizational change. Bechtell served for ten years as a senior consultant for Arthur D. Little, Inc., an international management and technology consulting firm. There she specialized in developing and implementing customer-focused strategies and total quality management. She also taught strategy deployment, total quality management, and organizational behavior to executives from around the world.
List of Illustrations Acknowledgments INTRODUCTION Don't Despair! You Can Do It PART I CHOOSE WHAT TO REVIEW CHAPTER 1 What Are the Critical Success Factors? Select annual priorities. CHAPTER 2 What Is My Role? Assign and align individual contributions. CHAPTER 3 How Should I Spend My Time? Document deadlines and deliverables. PART II CONDUCT FREQUENT REVIEWS CHAPTER 4 Where Am I Off Plan? Track deviations from expectation. CHAPTER 5 Why Am I Off Plan? Diagnose the root barriers to progress. CHAPTER 6 What Corrective Actions Have I Taken? Modify inadequate methods. PART III CONDUCT EFFECTIVE REVIEWS CHAPTER 7 How Do I Prepare for the Monthly Review? Standardize individual preparation CHAPTER 8 How Do We Conduct the Monthly Review? Challenge the facts and assumptions. CHAPTER 9 How Can We Conduct an Annual Review? Examine and improve collective behavior. Index About the Author