From the former secretary of defense and author of the acclaimed #1 best-selling memoirDuty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.
Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and fiscal prudence are essential, yet Americans know these institutions fall short. Many despair that they are too big and too hard to reform.
Robert Gates disagrees. Having led change successfully at three monumental organizations-the CIA, Texas A&M University, and the Department of Defense-he offers us the ultimate insider's look at how major bureaus, organizations, and companies can be transformed, which is by turns heartening and inspiring and always instructive.
With practical, nuanced advice on tailoring reform to the operative culture (we see how Gates worked within the system to increase diversity at Texas A effecting change within committees; engaging the power of compromise ("In the real world of bureaucratic institutions, you almost never get all you want when you want it"); and listening and responding to your team, Gates brings the full weight of his wisdom, candor, and devotion to civic duty to inspire others to lead desperately needed change.
From the Hardcover edition.
Robert M. Gates is President of Texas A&M University. He served as Director of Central Intelligence from 1991 to 1993, where he headed all foreign intelligence agencies of the U.S. and directed the Central Intelligence Agency.
Selection, Huffington Post 5 Political Books for Insight This Election Season (2016) Selection, Publishers Weekly Business & Economics Top 10 for Fall 2015 "Full of strong advice for good leadership. . . . Provides interesting insight into Gates's understanding of the impressive leadership positions he has held." --The Huffington Post
"A guide to leading large institutions through reform and change. . . . [Gates] brings [his suggestions] to life through stories of his own powerful and critical leadership roles." --The Washington Post, Nine Leadership Books to Watch for in 2016
"The book [politicians] should all admit to reading--and actually read... Refreshingly nonideological... Mr. Gates preaches the value of civility, internal transparency, and work-life balance." --The Wall Street Journal
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