Making Use: Scenario-Based Design of Human-Computer Interactions by John M. Carroll - ISBN: 9780262513883
Paperback
John Carroll shows how a pervasive but underused element of design practice, the scenario, can transform information systems design.

Making Use: Scenario-Based Design of Human-Computer Interactions

Scenario-Based Design of Human-Computer Interactions

$70.86

  • Paperback

    382 pages

  • Release Date

    1 January 2003

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Summary

Difficult to learn and awkward to use, today’s information systems often change our activities in ways that we do not need or want. The problem lies in the software development process. In this book John Carroll shows how a pervasive but underused element of design practice, the scenario, can transform information systems design. Traditional textbook approaches manage the complexity of the design process via abstraction, treating design problems as if they were composites of puzzles. Scenario…

Book Details

ISBN-13:9780262513883
ISBN-10:0262513889
Author:John M. Carroll
Publisher:Mit Press
Imprint:MIT Press
Format:Paperback
Number of Pages:382
Release Date:1 January 2003
Weight:513g
Dimensions:20mm x 152mm x 229mm
Series:Making Use
What They're Saying

Critics Review

“Carroll draws on an impressively large body of research to present the mostthorough treatment yet of a powerful idea: employing scenarios to make sureuser interfaces are designed for the way people actually use things.How much easier the world would be if everybody followed his advice.”–Jakob Nielsen, Co-Founder, Nielsen Norman Group, and author of DesigningWeb Usability: The Practice of Simplicity

About The Author

John M. Carroll

John M. Carroll is a professor in the School of Information Sciences and Technology at Penn State University, University Park, PA. He has been elected into the CHI Academy by The Association for Computing Machinery’s Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of his outstanding leadership and service in the field of computer-human interaction.

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