Lean Solutions
How Companies and Customers Can Create Value and Wealth Together
$35.22
- Paperback
368 pages
- Release Date
1 August 2007
Summary
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jon…
Book Details
| ISBN-13: | 9780743276030 |
|---|---|
| ISBN-10: | 0743276035 |
| Author: | James P. Womack, Daniel T. Jones |
| Publisher: | Simon & Schuster |
| Imprint: | Simon & Schuster |
| Format: | Paperback |
| Number of Pages: | 368 |
| Edition: | New edition |
| Release Date: | 1 August 2007 |
| Weight: | 404g |
| Dimensions: | 234mm x 153mm |
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About The Author
James P. Womack
James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA.
Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. He lives in Hereford.
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