The Cactus and Snowflake at Work

“A few years ago, Devora Zack challenged misguided perceptions about introverts and extroverts in her bestselling book Networking for People Who Hate Networking. Now, with The Cactus and the Snowflake at Work, she tackles common errors in judgment about two temperaments: thinkers and feelers. Since every person has characteristics of both types, you’ll learn things about yourself and everyone else too! It’s a fascinating, fun read—so read it!”—Ken Blanchard, coauthor of The New One Minute Manager and Servant Leadership in Action “Devora blends deep expertise with offbeat humor that will forever alter how you meld practicality and empathy in all your relationships.”—Jeffery M. Weirens, Global Financial Advisory Leader, Deloitte “What an eye opener! As I turned each page of The Cactus and the Snowflake at Work, there were so many aha moments that helped me better understand family, friends, and colleagues. This book answers the fundamental question ‘What makes you, you?’”—Howard Wiener, International Tax Principal, KPMG“Invest in yourself with the gift of this playful, practical, insightful book. An invaluable must-read. Highly recommend!”—Liz Janssen, Vice President of Learning, HR Technology, and Transformation, ICF“Another masterful look at personalities in the workplace. Zack helps us identify the personality styles that make us who we are—and see them as our superpowers.”—Amy Lemon, Program Manager, Smithsonian “Laugh-out-loud and transformative, this book is equal parts creative and profound.”—Anne Robertson, Associate Dean of Faculty Development, Swanson School of Engineering, University of Pittsburgh “A masterful mix of wisdom and wit.”—John Johns, Vice President of People and Organization, Monroe Energy/Delta Air Lines “A brilliant, playful voice that changes how you might live in the world. Devora opens hearts and minds in ways that inspire and delight.”—Peter Borden, Vice President of Strategy, Growth, and Engagement, Cognizant “Zack does it again. With incomparable wisdom and charm, she offers the essential guide to navigating disparate personalities.”—Lara Hejtmanek, Director, Eugene Lang Entrepreneurship Center, Columbia University

Devora Zack is CEO of Only Connect Consulting, a Washington Post bestselling author, and a global keynote speaker with books in twenty languages. Her clients include Deloitte, the Smithsonian, Delta Airlines, the FDA, Johns Hopkins, and the National Institutes of Health. She has been featured by the Wall Street Journal, USA Today, US News & World Report, Forbes, Cosmopolitan, Self, Redbook, Fast Company, and many others. She is the author of Managing for People Who Hate Managing and Singletasking.

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