Conversational Design
Improving participation and decision-making in public organizations
$64.05
- Paperback
220 pages
- Release Date
13 May 2025
Summary
Designers in public organizations face the challenges of managing influential stakeholders, shifting priorities, and the complexities of drafting and implementing policy. Often, they lack the headspace to think deeply about designing for effective public engagement.
“Conversational Design” helps designers within public and social organizations improve co-design and informed decision making practices. The book offers practical tools and case studies to stimulate participation and foste…
Book Details
| ISBN-13: | 9789063697327 |
|---|---|
| ISBN-10: | 9063697325 |
| Author: | Michael Arnold Mages |
| Publisher: | BIS Publishers B.V. |
| Imprint: | BIS Publishers B.V. |
| Format: | Paperback |
| Number of Pages: | 220 |
| Release Date: | 13 May 2025 |
| Weight: | 600g |
| Dimensions: | 248mm x 178mm x 18mm |
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About The Author
Michael Arnold Mages
Michael Arnold Mages is an Assistant Professor of Experience Design and Information Design/Data Visualization at Northeastern University. He has designed and developed conversationally oriented software and online communities since 2002 and holds a PhD in Design from Carnegie Mellon University.
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