From the bestselling author of The Butler Speaks and the owner of North America's only butler training academy comes this new addition to the Pocket Butler series. A world authority on the art of travel, Charles has trained the staff of the world's leading hotels, and planned countless travel itineraries for his most high profile clients--from royalty, to celebrities, to captains of industry. In this handy pocket-sized guide, Charles shares the wealth of his travel tips in one charming and digestible read.
Written with unpretentious charm and sparkling wit, The Pocket Butler's Guide to Travel will ensure you arrive at your destination in one relaxed, unharried piece. Let Charles will guide you through the planning and execution of your trip with grace- from choosing luggage and booking suitable accommodations to achieving wrinkle-free packing, arranging stress-free itineraries and handling unexpected emergencies (from stains to stolen passports). Take note of Charles's insider advice on how to get a upgrade; make the most of your hotel concierge; politely decline an invitation; pack appropriately for every occasion; sidestep mishaps when travelling with children, the elderly, or staying with family and friends; navigate international dining etiquette (and tipping expectations), and much, much more--even what to do when you arrive home (with tips for perfect thank you notes and online travel reviews)!
This conveniently compact book is easy to slip into any carry-on luggage. With comprehensive packing checklists; tipping guides for 10+ countries; and tips for travelling by plane, train, cruise ship, coach, yacht, car and even private jet, The Pocket Butler- Travel will be your trusted companion wherever your travels may take you.
A world authority in butlering, CHARLES MacPHERSON is the founder of Charles MacPherson Associates Inc., North America's only registered school for butlers. He brings almost 30 years of experience managing the households and travel itineraries of royalty and well-known celebrities, and is the resident butler for The Marilyn Denis Show. His expertise is trusted by clients like Louis Vuitton, Veuve Clicquot, Four Seasons and Fairmont hotels, and he has been featured as a columnist in the National Post and Metro. This is his third book.
PRAISE FOR CHARLES MACPHERSON "Charles has been my go-to resource for nearly a decade now. His expertise, elegance, and thoughtful tips are an unbeatable combination. I am thrilled that he is sharing his in-depth knowledge with the public in this handy resource." --Benjamen Douglas
"MacPherson's unfussy approach is a refreshing departure from the generations who have followed Emily Post to the word." --MONTECRISTO
PRAISE FOR CHARLES MACPHERSON "Charles has been my go-to resource for nearly a decade now. His expertise, elegance, and thoughtful tips are an unbeatable combination. I am thrilled that he is sharing his in-depth knowledge with the public in this handy resource." --Benjamen Douglas "MacPherson's unfussy approach is a refreshing departure from the generations who have followed Emily Post to the word." -- MONTECRISTO
An indispensable travel guide from everyone's favorite butler, Charles MacPherson, a world-class authority on the art of travelling well.
ENJOYING YOUR HOTEL I prefer to stay in hotels when possible, and what follows are my tips for making the most of your hotel and its amenities. I like to spend a few minutes first unpacking my suitcase, setting up my toiletries in the bathroom and figuring out how the TV and thermostat work. Once I've familiarized myself with my new surroundings, I can truly relax. Securing the Best Room Not all hotel rooms are created equal. When your objective is to get the best hotel room available, or possibly an upgrade, keep these tips in mind. And whatever happens, smile and be nice! Join the hotel's loyalty program to collect points towards upgrades and other benefits. Elite-status members get preferential treatment. Call the hotel directly to book your reservation. Often reservations booked through an online discount site get lower priority and are less likely to be assigned the best rooms. When booking your reservation, request a room that is away from the elevators, ice machines and other noisy, high-traffic areas. Check in early while room selection is good. * Inspect the room before you unpack. If you need to change rooms, make the request as soon as possible. Changing Rooms If you do need to change rooms, be friendly, respectful and courteous when you are making the request. Have a reasonable explanation, and be specific with details: noise, odd smells or unsuitable bed configurations are reasonable reasons to request a change. Speak with the front desk staff, who will handle your request. Be calm and patient, and manage your expectations: the hotel will be working under the constraints of availability. Concierge The concierge is the hotel's oracle, knower of all things, and an invaluable resource. The job of the concierge is to make sure hotel guests are well looked after. Among other things, they will happily make reservations, secure tickets, book transportation or offer sightseeing and dining suggestions. Don't be shy to make unusual requests, as long as they are reasonable and legal. If you can, give the concierge some notice when making your request to increase the likelihood of success. Butler's Tip: Remember to thank the concierge and tip to show your appreciation. Tip well if they have gone above and beyond. I prefer to tip with each request rather than at the end of my stay.