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Never Split the Difference

Author: Chris Voss and Tahl Raz  

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The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.
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Paperback

PRODUCT INFORMATION

Summary

The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.

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Description

THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

'Riveting' Adam Grant 'Stupendous' The Week 'Brilliant' Guardian ____

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

PRAISE FOR NEVER SPLIT THE DIFFERENCE

'My pick for book of the year.' Forbes

'Who better to learn negotiation from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail

'Filled with insights that apply to everyday negotiations.' Business Insider

'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.

'A business book you won't be able to put down.' Fortune

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Critic Reviews

"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." -- Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE "Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator - someone who couldn't take no for an answer - which makes it fascinating reading. But it's also eminently practical. In these pages, you will find the techniques for getting the deal you want." -- Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE "Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." -- Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING "Filled with insights that apply to everyday negotiations." Business Insider "A master of persuasion." Forbes

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About the Author

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

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Product Details

Publisher
Cornerstone | Random House Business Books
Published
23rd March 2017
Pages
288
ISBN
9781847941497

CUSTOMER REVIEWS

23 Oct, 2021
Lots of tips I can use in life!
By Yukino
16 Jun, 2017
By Chris
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SAVE
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RRP $22.99
$18.16
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