Successful Customer Care in a Week: Teach Yourself
Teach Yourself
- Paperback
128 pages
- Release Date
14 August 2012
Summary
The ability to look after your customers is crucial to anyone who wants to advance their career.
Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back.
The highly motivational ‘in a week’ structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional ques…
Book Details
| ISBN-13: | 9781444159851 |
|---|---|
| ISBN-10: | 1444159852 |
| Author: | Di McLanachan |
| Publisher: | John Murray Press |
| Imprint: | Teach Yourself |
| Format: | Paperback |
| Number of Pages: | 128 |
| Release Date: | 14 August 2012 |
| Weight: | 110g |
| Dimensions: | 197mm x 131mm x 11mm |
| Series: | Teach Yourself |
About The Author
Di McLanachan
Di McLanachan is the founder and Director of Learning Curves. She has over 25 years experience working with clients across the UK and internationally in all aspects of business training and personal development coaching.
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