Inside the Invisible Cage

“Rahman’s book outlines several pain points that platforms should strive to solve if gig workers are to remain engaged and fulfilled… . It’s clear that gig-based work is here to stay, so it’s important that the platforms grow so that workers get a fair share of the pie rather than scrabble around in a race to the bottom. The aim should be for the growth of platforms to be as good for workers as it is for businesses so that we don’t confine workers to the ‘invisible cage’ they’re currently in.” * Cybernews *
“A timely reminder to managers of the risks to worker trust and talent relationships that arise from subjecting humans to algorithmic control.” * MIT Sloan Management Review *
“An excellent addition to the surge of recent scholarship on the algorithmization of labor.” * CHOICE *
“A must-read for anyone interested in the future of work, technology and labour rights, especially as these issues continue to evolve with the rapid expansion of AI-driven platforms.” * Economic Record *
”[Rahman] challenges the assumption that algorithmic precarity is limited to low-income workers, showing instead that even highly educated professionals are subject to unpredictable, data-driven control mechanisms.” * Anthropology Book Forum *

“Rahman’s book poses crucial questions on how the definition of work is evolving, how people find work and make a living, and how management strategies to control workers change over time. One promising area for future research is: what do spaces of resistance look like in online markets for high-skilled labor? Collectively, these insights make the book a valuable resource for undergraduate or graduate students with an interest in online labor markets.”

Hatim A. Rahman is an award-winning assistant professor at Northwestern University’s Kellogg School of Management.

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