Broken Business

“I recommend this book to all Corporate Directors and Executives. It provides a concise look at how things can go wrong, how to deal with the fallout and how to ultimately become a better company. More importantly, Broken Business provides insights to those who have not had to experience an ethics crisis and therefore hopefully will not have to!”

- Ian Bourne, former Chairman and interim CEO, SNC-Lavalin Group Inc. (now AtkinsRéalis)

“The Empowering Integrity process illustrated in Broken Business properly describes the steps a company must take to master the journey from crisis to successful transformation. I got to know Hernandez in 2005 as part of his work for Daimler. I appreciate Hernandez as a person, value his convincing professional work and competence, as well as his understanding of business.”

- Bodo Uebber, Chair of the Audit Committee of Adidas AG; former CFO of Daimler AG (now Mercedez-Benz Group)

“José Hernandez’s Broken Business is a current and compelling treatise on how to prevent, detect and fix corporate mismanagement, the condition precedent to corruption, fraud, waste of shareholder property, reputational harm and costly enforcement action. Infused and instilled throughout this corporate governance failure postmortem, Hernandez drives home the core lesson for corporate managers that “integrity” is the sine qua non of business success and sustainability. Beyond a good product or service, good business strategy and leadership, a strong commitment to integrity is critical in making a company strong and profitable in the long run. Every CEO, Board member, CFO, General Counsel and business manager should read and embrace Broken Business.”

- Louis Freeh, former FBI Director; Managing Partner, Freeh Sporkin & Sullivan LLP

Dr. José Hernandez is a globally recognized expert on strategy, crisis management, governance, and ethical leadership. A professional accountant, he is a trusted advisor to multinational companies navigating complex criminal and regulatory matters. The first edition of his first book, Broken Business: Seven Steps to Reform Good Companies Gone Bad, was translated into several languages. He is the CEO of Ortus Strategies, an independent consulting firm that advises boards and executive leadership teams of global organizations. Prior to founding Ortus, Hernandez was a founding partner of FGI Europe, a strategy and crisis management firm that he built with former FBI Director Louis Freeh.

Hernandez is a Canadian Chartered Accountant and Professional Accountant (Ontario), U.S. Certified Public Accountant (Delaware), and Chartered Financial Analyst. He holds both Bachelor of Mathematics and Master of Accounting degrees from the University of Waterloo (Canada). He has a Ph.D. in Economics and Business Administration from VU University in Amsterdam, where he is a guest faculty member. His doctoral dissertation was titled “Principles, Processes, and Practices of Fraud Prevention.” He has lectured at research institutions in Canada, The Netherlands, Sweden, Switzerland, and El Salvador.

Hernandez was born in El Salvador and is a national of Canada and The Netherlands. He is married and has two grown children.

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