The Simple Truths of Service
Inspired by Johnny the Bagger
- Hardcover
128 pages
- Release Date
6 November 2018
Summary
Your competitive edge in today’s business environment is all about the power of loyalty. So if you want to succeed, it’s time to think outside the box of traditional customer service.
The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choice of putting his own personal mark on each customer interaction makes it clear that the bottom line of service is to lead with the heart.
The Simple Truths of Service
Book Details
| ISBN-13: | 9781492675457 |
|---|---|
| ISBN-10: | 1492675458 |
| Author: | Ken Blanchard, Barbara Glanz |
| Publisher: | Sourcebooks, Inc |
| Imprint: | Simple Truths, LLC |
| Format: | Hardcover |
| Number of Pages: | 128 |
| Edition: | 2nd |
| Release Date: | 6 November 2018 |
| Weight: | 345g |
| Dimensions: | 185mm x 135mm x 10mm |
| Series: | Ignite Reads |
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About The Author
Ken Blanchard
KEN BLANCHARD is the author of several bestselling books, including The One Minute Manager, Raving Fans, Gung Ho! and Whale Done!
BARBARA GLANZ works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work.
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