Disposable Workers

Well-researched, providing valuable quantitative and qualitative analysis of the complex changes in work, Osterman’s book is essential for readers interested in business, employer/employee relations, and labor policy. – Jane Scott * Library Journal *
Disposable Workers is a deep and important look at a disturbing trend: the unfortunate Uberization of the US economy, in which corporations increasingly regard employees not as valuable assets but as pawns to be casually tossed aside. As Paul Osterman makes clear, companies are offering less and less of what workers need: steady employment with good wages, benefits, and promotions. These corporate practices are badly squeezing millions of Americans. – Steven Greenhouse, author of Beaten Down, Worked Up: The Past, Present, and Future of American Labor
The decline of unions and the explosion of inequality underlie this prescient and scrupulously documented account of the current and future precarity of the American workforce, and the associated threat this poses to the very foundation of our democracy. Paul Osterman employs his well-honed observations and analytic genius to expose a bifurcated system, whereby a growing number of contract and freelance workers are left to the whims of employers unconstrained by regulations or commitment. A stunning and terrifying cautionary tale. – Ellen Ruppel Shell, author of The Job: Work and Its Future in a Time of Radical Change
Disposable Workers identifies the profoundly important new development of marginal employees who have no real prospects of stability or career advancement, and who far outnumber the much-discussed ‘gig workers.’ Even at companies we think of as the best employers, the growing ranks of employees who churn through these marginalized jobs is an important and underappreciated factor in the loss of the American Dream. – Peter Cappelli, author of Our Least Important Asset: Why the Relentless Focus on Finance and Accounting is Bad for Business and Employees
It is tempting to say that Paul Osterman’s greatest contribution in Disposable Workers is the important new survey information he introduces. But what is most impressive is his incisive analysis of what the data—placed alongside a large body of other research and framed in historical context—tells us about work in America today. Osterman paints a picture full of nuance and complexity without ever obscuring the main point: Far too many employers are willing to treat their workers as dispensable as a way to hold down costs and maximize profits. – Rick Wartzman, author of The End of Loyalty: The Rise and Fall of Good Jobs in America
Disposable Workers is a carefully researched and engaging book documenting the degradation of employment in recent decades. Combining original survey data, insightful analysis of recent literature, and a cornucopia of worker accounts, Paul Osterman provides a counterweight to oversimplified accounts of the ‘future of work,’ shedding new light on the eroding conditions facing millions of workers and the difficult but critical reforms required to address them. – David Weil, author of The Fissured Workplace: Why Work Became So Bad for So Many and What Can Be Done to Improve It

Paul Osterman is Professor Emeritus of Human Resources and Management at the MIT Sloan School of Management.

His numerous books include:

• Good Jobs America
• Who Will Care for Us?
• The Truth about Middle Managers

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